RETURN POLICY
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customerservice@fishontoday.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Fish On Today
Attn: Returns
RMA #
963 N West Lane Â
Jackson, MO 63755Â
United StatesÂ
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. Refunds are processed back to the original payment method only. We will notify you by email when your return has been processed.
EXCEPTIONS Â Â Â
Gift cards are not eligible to be returned or refunded. For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.Â
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Email: customerservice@fishontoday.com
Phone: (573)987-0682
